Technical Support Services

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By phone, email, or remote assistance, our professional service team helps customers analyze and solve any problem they might encounter when using Longmai products.

How we take care of you?

We take pride in our responsive technical support capabilities and are always ready to help. You have access to our highly trained and experienced technical support professionals that will provide the product expertise and guidance to help you reach a solution when the need arises.

Web-based Self Help Technical Resources

We maintain a online Knowledge Base and FAQs and many technical questions can be answered by reading these resources. We also provide access to online product manuals, software updates, applications notes, troubleshooting tips and more. For Immediate Assistance – Our dedicated technical professionals are ready to help identify problems and provide you with quick resolution.